INTRODUCTION

These terms and conditions govern the landscaping services provided by Dreamscapes Landscaping, a licensed landscaping contractor based in Glendora, California. By requesting an estimate, signing a proposal, or authorizing work, you agree to these terms. We keep this straightforward because nobody likes reading legal jargon.

ESTIMATES AND PROPOSALS

All estimates are provided free of charge and are valid for 30 days unless otherwise stated. Estimates are based on information available at the time of assessment, including site conditions, material costs, and project scope. If conditions change after the estimate is provided, such as discovery of underground obstacles or soil issues not visible during the initial consultation, we will discuss any necessary adjustments before proceeding.

A signed proposal and deposit are required to schedule work. The deposit amount will be specified in your written proposal.

PAYMENT TERMS

Payment schedules are outlined in each project proposal. Typically, we structure payments as follows:

• Deposit upon signing to secure materials and schedule
• Progress payments at agreed milestones for larger projects
• Final payment due upon completion and final walkthrough

We accept multiple payment methods, which will be detailed in your proposal. Late payments may result in work suspension until the account is brought current.

PROJECT SCHEDULING AND DELAYS

We commit to realistic timelines and communicate openly about scheduling. Start dates are estimated based on current workload, material availability, and weather conditions. We will notify you promptly if delays occur due to weather, supply chain issues, or other factors beyond our control.

Client-caused delays, such as failure to approve designs or make timely decisions, may result in rescheduling and potential price adjustments if material costs change during the delay period.

CHANGES TO PROJECT SCOPE

If you request changes after work has begun, we will provide a written change order detailing the additional cost and timeline impact. Work on the changed scope will not begin until the change order is signed and any additional deposit is received.

Minor adjustments that do not affect cost or timeline may be handled verbally with written confirmation afterward.

MATERIALS AND WARRANTIES

We use quality materials from reputable suppliers suited to Southern California conditions. Material warranties are passed through from manufacturers and vary by product. We will inform you of any applicable manufacturer warranties at the time of installation.

Our workmanship warranty covers installation defects for a period specified in your proposal. This warranty does not cover damage caused by weather, neglect, improper maintenance, or normal wear and tear.

Plant warranties are limited and subject to proper care, including adequate watering and maintenance as instructed during the final walkthrough. Drought stress, pest damage, or extreme weather events are not covered.

PROPERTY ACCESS AND SAFETY

You grant our crew reasonable access to your property during agreed work hours. Please secure pets, remove valuables from work areas, and inform us of any hazards such as underground utilities, septic systems, or irrigation lines not visible on the surface.

We carry general liability insurance and workers compensation for our crew. However, we are not responsible for damage to unmarked underground utilities or structures not disclosed prior to work beginning.

PERMITS AND REGULATIONS

We pull all required permits for work that exceeds thresholds set by local municipalities, including the City of Glendora and surrounding areas. Permit costs are included in your proposal unless otherwise stated.

You are responsible for obtaining HOA approval where required. We can assist with plan submissions and adjustments to meet HOA guidelines, but final approval is between you and your HOA.

CANCELLATION AND REFUNDS

You may cancel a project before work begins by providing written notice. Deposits for materials already ordered or custom-ordered items may be non-refundable. Refunds of unused deposit amounts will be processed within 14 business days.

Once work has begun, cancellation terms will be prorated based on work completed and materials installed. No refunds are provided for completed work or installed materials.

LIMITATION OF LIABILITY

Our liability is limited to the total amount paid for the specific services in question. We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of use of your property, landscaping failure due to extreme weather, or issues arising from pre-existing conditions not disclosed during the consultation.

DISPUTE RESOLUTION

We believe in resolving issues directly and fairly. If a dispute arises, we ask that you contact Bryce directly to discuss a resolution. Most issues can be resolved through open communication.

If direct resolution is not possible, disputes will be resolved through binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association. Both parties agree to waive the right to a jury trial or class action.

GOVERNING LAW

These terms are governed by the laws of the State of California. Any legal action will be brought in the courts of Los Angeles County.

INTELLECTUAL PROPERTY

Project designs, drawings, and plans created by Dreamscapes Landscaping remain our intellectual property until final payment is received. Upon full payment, you receive a license to use the design for the completed project on your property. Designs may not be reproduced, modified, or used for other properties without written permission.

THIRD-PARTY LINKS

Our website may contain links to third-party sites, including review platforms and supplier websites. We are not responsible for the content, terms, or practices of those sites.

CHANGES TO THESE TERMS

We may update these terms from time to time. The current version will always be posted on this page with the effective date. Continued use of our services after changes constitutes acceptance of the updated terms.

CONTACT US

If you have questions about these terms, contact us directly:

Dreamscapes Landscaping
Studio: Glendora, California
Phone: 626-272-0274
Email: Br***@*********************ng.com